Support System

Welcome to the PlanMagic Support System. As a registered user of PlanMagic software you either have or can request your login details.

Once you login you can browse the Knowledgebase or the FAQs, and submit support tickets to receive priority support.

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Knowledge Base Categories
Download  [1]

Financial workbook (MS Excel)  [30]

Installation  [2]

Media Planner  [1]

Plan templates (MS Word)  [2]

Updates  [1]

We realize how important service is to our customers and PlanMagic Corporation has been praised for its excellent support. We guarantee to provide the best customer service possible at all times. Our experienced Customer Service and Technical Support team is available to answer any queries you may have.




We offer e-mail based priority technical support to all our registered customers. E-mail support is handled between 1 to 24 hours of the initial request depending on the time of day. During the valid license period this is free, thereafter a support ticket is needed.


You can obtain additional support with a one-time pay-per-call service. You can ask questions on technical issues, but also get assistance with entering financial data into the financial projections.

Downloading again

If you lose the downloaded software (due to f.e. system crash), you can log in to the Clients Center and download again during the valid license period.

» Log in


"I used your software to open my restaurant. The ease of use combined with sophistication of reports, etc., is what brought me back. I want to order PlanMagic Bar now."
C.D., USA [PlanMagic Restaurant 2.005], 2005

"After two weeks of using PlanMagic Finance Pro, allow me to start by congratulating you on the quality of the product. As an Excel wizard, I found your sheets well planned and well laid out. Having read the guide as well, I must say your documentation is pretty complete."
K.L., France [PlanMagic Finance Pro], 2004

"I have the Business AE 9 version and have just completed my first business plan with it. It is a great product."
G.E., Australia [PlanMagic Business AE 9.0], 2005

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