General Enquiries
We offer free e-mail based priority technical support to all our registered customers. E-mail support is handled between 1 to 24 hours of the initial request depending on the time of day.
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Helpdesk, FAQ and Knowledgebase Here you can submit a support ticket, browse the knowledgebase or check the FAQs for solutions that may help you outright. |
"Your speedy resolution to my problem is to be commended. I appreciate a company with excellent customer service. I will recommend your
software to all my colleagues and friends. Thank you for your help!"
KR, USA
"Thank you for your help. I will be recommending your products to my friends. Thank you for the fast reply and great service, great to
see Internet shopping can provide good customer service. Well done PlanMagic Corp."
Kindest regards, N.S., New Zealand
"Thanks so much for all your help! I'm so impressed with your service and your product is working out great!"
JJ, China
"Thank you so much for your prompt reply! Simple outstanding customer service!"
PE, USA
"I have to say that I am very impressed with PlanMagic, not only do you offer great value for money, but you actually personally answer
emails 'quickly'! Keep it up!"
PB, The Netherlands
"With your really quick support, I'm able to continue my work also this evening. Thank you very much for your support."
HH, Germany
"What service! I didn't expect anything that wasn't from an auto-responder in less than a day or two and to get a personalized response in
under 6 hours is truly incredible, especially at this time of the morning! I'm looking forward to using your products to help build my business plans, looks
like the best I have found. I'll let you know how it turns out but so far it's been a delight dealing with PlanMagic and your web site."
JJK, USA
"That is the friendliest reply I have ever received from a software company. Thank you so much for your
time and the information. I am looking forward to seeing the updated version of the Business Plan. It is hard to imagine you making it any more user friendly.
Thank you so much for a very enjoyable customer experience."
AF, Australia
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Tell a Friend There is nothing like good old mouth-to-mouth advertising, so feel free to tell your friend or colleague about us. |
