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Licenses include 1 month (monthly subscription) or 12 months (annual license) of free technical support and free updates. Monthly subscription is automatic until canceled. Annual license is not a subscription and needs renewal annually to continue to use the financials. If a newer version is available you can download the newer version upon renewal.

You can login to the Client Center at anytime using the email address and password you chose during registration. You can download your purchased item(s) once payment has been successfully completed. You will also receive the download information via email. This usually means immediate download but depending on the payment completion process can be up to 24 hours.

If the credit card address is in a different state (USA) or country than the IP address where the order is placed from, you did not include correct address details, you used a free email address, or other inconsistencies exist with the payment data, a delay in order completion is to be expected or even a reversal of payment! We reserve the right to refuse and refund any order for whatever reason. No communication is possible regarding our decision to not accept an order.

The credit card service providers or retailers we use do not provide pre-sales support! Use this contact form to send your query prior to ordering.

Browser communication with our secure order forms is protected up to 512-bit encryption according to the RSA SSL security mechanism, the most widely used security protocol on the Internet today. This means you can rest easy knowing that all order processing and transactions are secure using the newest available technologies. Our server is certified by a SSL Certificate.

We guarantee that our products will download to your computer and open as intended. If your product does not correctly download or function as intended, please contact us so we can assist you.

If for some reason you did not download and you do not wish to continue the order, we will issue a full refund, no questions asked! Once programs and/or templates are downloaded, refunds are entirely at our discretion. We may refund the paid amount minus an administrative fee and/or minus the cost of any templates included with the program or downloaded in addition to the program, within 14 days of purchasing. Refunds of payments made via bank transfer are costly, and therefore not possible.

All updates are FREE to registered users for the period of the license. You can check for updates in the clients center!

It is company policy that our customer databases remain confidential and private. We have not, will not, and won't ever sell names or other information to third parties who would like to use our databases to advertise or solicit their products or services.